What else is included?
The options available to you for support are wide and varied, you can submit a support request via the online portal, discuss problems and suggest ideas in the community forums, email the support team directly or talk to someone on the phone.
Built in Help Files and How - to's
Nursery-Net has extensive help and how - to's built into the system, you can access these
at anytime from within the program.
Support Request
You can submit a support request from the online portal anytime, this is the preferred
method of support as you can track the status of the request at anytime.
Forums
The community forums are available for the users of Nursery-Net so that they can discuss
methods, ideas and post suggestions. These forums are maintained and monitored by the staff
of Nursery-Net regularly.
Email
You can directly email the support team at Nursery-Net with queries.
Phone
We offer the opportunity for you to telephone our support department from 9AM to 5PM Monday
to Friday.
Security
You can be confident that your data is secure, our hosting premises have 24 hour security
and your connection to Nursery-Net is encrypted. Your information is backed up and stored
on multiple seperate computers so you can be sure that your information will never be lost.
We also perfom regular offsite backups, ensuring absolute reliability.
